Email and Domains

Hosted Email

Most Canterbury businesses choose to have hosted email rather than a Gmail or Hotmail or other similar type of public email. We can help you transfer to this and often this comes with other benefits.

The first step is to choose your domain name! You may have one already, for example if you have a website.
From this you can choose a unique and professional email address e.g. @yourbusiness.co.nz email address.

This kind of email address looks helps to carry your brand and establish credibility. Stop giving free advertising to Google and advertise your business instead. Your email becomes reliable with tracked delivery. You are able to increase and decrease the mail accounts easier as your business grows and it enables limitless info@, sales@, help@ type emails to be delivered to one or many places, with very few limits on size and amount of emails stored, calendars and tasks can be shared across your team

Your information is protected with spam and virus filters, encryption, and firewalls. , Everything is backed up tightly and available on mobile and other devices as needed.

The 365 Advantage

Microsoft Exchange Online – also known as “365” is an email solution from Microsoft that has been around for over 20 years. Why does it give you an advantage? All email in this system are completely and easily sync-able with any other device. This has the helpful “side-effect” of being convenient backup.

If you lose your computer, want to have your email on your phone, tablet or another computer, simply enter your 365 email address and password into your favourite email client and a complete copy of all your email, contacts and calendar will be available – this include all your contacts, inbox, sent and other folders you’ve created. So even if you have a disaster, you can use any other computer and your email is safe. You can keep communicating with your customers.

Email Security and Backup

In this world where email is so critical to our business, you may wonder if your email is being backed up. Microsoft does protect your email in Microsoft Exchange Online by storing copies of your data across multiple datacenters and allowing you to recover deleted emails for a limited time. This helps keep the service running and can protect against hardware failures or short-term mistakes like accidentally deleting a message. However, Microsoft’s system is designed to keep the service available, not to act as a long-term backup of your business data. If emails are permanently deleted, overwritten, or removed after the recovery window, say, by a malicious staff member, Microsoft may not be able to restore them. That’s why many businesses add an independent backup solution such as Datto SaaS Protection, which automatically backs up your Microsoft 365 data and allows you to restore emails from any point in time. This gives business owners extra protection and peace of mind if something goes wrong, whether it’s accidental deletion, a cyber incident, or a staff member

Management

Lose your password, – just call and we’ll help. Lose access to email for some reason – call and we’ll get you going. But we may call you first.

We actively monitor and manage your Microsoft 365 environment to keep it secure, reliable, and running smoothly. This includes monitoring sign-ins for suspicious activity, maintaining security settings such as multi-factor authentication, managing user accounts and licenses, and responding quickly to any alerts or issues. By proactively looking after your Microsoft 365 system, we help prevent problems before they disrupt your business and ensure your email, files, and collaboration tools continue working safely and efficiently.